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WEBWe have commenced separate proceedings in the Federal Court against Woolworths and Coles supermarkets for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products. Many Australian consumers and grocery ...
WEB4 Consumer1guarantees1–1a1guide1for1consumers Match description There is a guarantee that any description of a product – whether made verbally or in writing – must be accurate. A consumer orders a set of pink towels online based on a …
Where to go for consumer help | ACCC
WEBSmall claims courts and tribunals. Each state has a small claims court or tribunal that hears cases about consumer issues. You may be entitled to take your complaint to your local state and territory small claims tribunal.
Buying products and services | ACCC
WEBNDIS participants. If you have concerns about overcharging, visit NDIS Commission fair pricing for more information about reporting the issue.. We encourage you to report the conduct to the ACCC when you think a consumer right hasn't been met. This includes where you’ve: been misled or deceived by a provider or business; not received goods or …
Warranties | ACCC - Australian Competition and Consumer …
WEBHow warranties and consumer rights are connected Consumer guarantees are automatic and can't be negotiated away. Consumers have basic rights, known as consumer guarantees, when buying products and services.These rights are under the Australian Consumer Law.
About the ACCC | ACCC - Australian Competition and Consumer …
WEBThe Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority. We enforce the Competition and Consumer Act 2010 and other legislation promoting competition and …
Problem with a product or service you bought | ACCC
WEBChildcare inquiry 2023; Digital platform services inquiry 2020-25; Electricity market monitoring inquiry 2018-25; Gas inquiry 2017-30; Regional mobile infrastructure inquiry 2022-23
Repair, replace, refund, cancel | ACCC
WEBConsumer rights when buying products and services Rights when consumer guarantees aren’t met. Consumers are entitled to a solution of a repair, replacement or refund if a product or service they buy doesn’t meet one of the basic rights.
WEBiv Voluntary and extended warranties 17 Voluntary warranties 17 Extended warranties 19 Other issues 22 Second-hand goods 22 Goods bought at auction 22 Goods bought online or overseas 23 Advice for consumers 24 If something goes wrong – checklists 24 Resolving problems with businesses 26 Putting your complaint in writing 27 Other action you can …
WEB2 The Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law The Competition and Consumer Act 2010 (CCA) (formerly the Trade Practices Act 1974) is a national law that governs how all businesses in Australia must …