The change revokes the open-door policy established in 2018, which allowed non-paying guests to use the space and restrooms.

From the end of January, customers at participating stores will be able to get a top-up of many hot and iced brewed coffee and tea drinks.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms. The coffee giant said on Monday that a new code of conduct – which will be posted in all company-owned North American stores – will also ban discrimination or harassment,