A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...
If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...
Starbucks spokesperson Jaci Anderson told Yahoo Finance Monday it is "a practical step that helps us prioritize our paying ...
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...
Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson ...