Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

Amazon has invested in AI chatbot firm Anthropic and is developing Bedrock to bolster its AI offerings. Key findings are powered by ChatGPT and based solely off the content from this article.

Many of the AI bots haven’t shared new content on their grid since early 2024, and it’s unclear how (or if) users have been ...