Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

Tech companies say “AI agents” are the next big thing in artificial intelligence after chatbots. Early versions have ...

While the software is somewhat limited as a free ... covers both support and sales scenarios, and an advanced AI response bot can hold a conversation for a heftier price tag.

Ramona, a chatbot powered by artificial intelligence, contacted 1,000 VCU alumni last month and received a better-than-usual ...

The parents of two Texas children recently brought a lawsuit against Character Technologies, Inc., alleging that its chatbot, Character.AI, ...

Writer, Safe Superintelligence and Physical Intelligence are among the startups to make CRN’s 10 AI Startup Companies To ...

As more users turn to ChatGPT for emotional support, experts weigh its potential to reshape mental health care.

While chatbots like ChatGPT or Anthropic’s Claude mostly perform for users as a single broad, helpful, and intentionally ...