To access Amazon’s Customer Service Help Page, go to the website landing page and click on " Customer Service " in the top ...

Amazon is currently using AI to optimize inventory in its fulfillment network, upgrade its customer service chatbot and ...

Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have high impact and help us ...

Amazon CEO Andy Jassy said something via a blog post on Tuesday that created quite a stir in the AI world. Jassy noted that ...

Every few weeks, the Earth cries out for an AI scare on a frequency heard only by tech CEOs. And lo, like a rain cloud over a parched valley, here comes Amazon boss Andy Jassy to shower us with fresh ...

In a June 17 message to employees, Amazon President and CEO Andy Jassy praised GenAI's potential to make customers lives ...

Take Walmart’s rollout of AI-powered customer service bots. It wasn’t just a tech deployment—it required retraining support ...