Firstsource Solutions has been recognized as a Leader and Star Performer in the Everest Group and NelsonHall assessments for their banking operations. They excel in GenAI and process automation, ...

Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Time, not capital, is the scarcest resource for most firms ...

The next phase of automation is not a distant prospect but a live restructuring of how products are made, buildings are ...

Biswajit Das is a Partner in EY Canada's Tech Practice focused on CIO and COO advisory services for financial institutions. For decades, banks have pursued the goal of making their front-to-back-end ...

The Redmond-based company is accelerating intelligent automation to improve the customer experience and operational ...

Artificial Intelligence (AI) isn't just a buzzword anymore—it's the driving force behind business transformation. From automating banking operations to deciphering unstructured data, AI-driven ...

As banks and financial institutions (FIs) navigate rapidly shifting customer preferences, the imperative to transform is urgent. It’s not as if banks aren’t trying. Some have made significant strides ...

Firstsource Solutions has earned dual analyst recognitions for its Banking Operations capabilities - named a Leader and Star Performer in the Everest Group Banking Operations - Services PEAK Matrix ...

Time, not capital, is the scarcest resource for most firms. Every hour a controller spends keypunching payables or driving deposits to the branch is an hour taken away from sales, service and strategy ...