DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Best-in-class retailers are merging their brick-and-mortar and e-Commerce systems to create a seamless customer experience across all channels. By integrating data, retailers also can provide ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When you use a project management system, your teams are able to ...

In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone ...

Alibaba.com launched Alisoft, a business software company aimed at China’s small and medium-size enterprises (SMEs), on Monday. The company will initially offer five types of software: customer ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.