ZDNet

CRM shake-up: On-demand switchers signal maturity

NetSuite sees customers 'churn baby churn' from Salesforce.com... Business apps vendor NetSuite has stoked the fires of competition and corporate one-upmanship in the booming on-demand CRM market by ...
CRM Buyer

Oracle Makes Major Changes With Siebel CRM On Demand Upgrade

Oracle released its latest semiannual upgrade of its Siebel CRM On Demand product. Unlike previous releases that focused on smaller changes and tweaks, Release 14 incorporates substantial improvements ...
Network World

Siebel On Demand to become ‘social CRM’

At its OpenWorld show this week, Oracle is expected to announce an upcoming version of its Siebel CRM On Demand service that will include social networking features reminiscent of consumer portals ...
CRM Buyer

Siebel's Keith Raffel on Serving OnDemand CRM

In 1997, Keith Raffel founded UpShot Corporation, the first company to offer Web-based, hosted sales-force automation and CRM. UpShot launched its initial product two years later. By 2003 its products ...