Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Generative A.I. chatbots are going down conspiratorial rabbit holes and endorsing wild, mystical belief systems. For some people, conversations with the technology can deeply distort reality. By ...

OpenAI CEO Sam Altman has compared starting a tech company to starting a religion. But can we trust Big Tech to play God?

A chatbot from Google that uses Google's Gemini AI models. Originally named Bard and introduced in 2023, Gemini chatbot was designed to compete with ChatGPT and answer a huge variety of questions. The ...

Early in 2025 dozens of ChatGPT 4.0 users reached out to me to ask if the model was conscious. The artificial intelligence chatbot system was claiming that it was “waking up” and having inner ...

The best way to know if your child is using AI chatbots "is simply to ask, directly and without judgment," said Akanksha Dadlani, a Stanford University child and adolescent psychiatry fellow.

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

We’ve heard story after story about people becoming obsessed with AI chatbots and experiencing profound breaks with reality. But there was always an ambiguity: was AI use pushing people into psychosis ...

The AI era has been dominated by ChatGPT. It seems, however, that Google's Gemini has finally found its footing. Imad is a senior reporter covering Google and internet culture. Hailing from Texas, ...

In 2021, I was a University of California, Berkeley Ph.D. candidate lecturing on my research about how users turn to chatbots for help coping with suicidal ideation. I wasn’t prepared for my students’ ...