Dryers don't get much attention — until they matter. New rankings uncover which brands truly deliver, and the results may not ...

Hankook was the least-satisfying tire brand in J.D. Power's 2026 customer satisfaction survey, finishing well below brands ...

While LG may be a big name in a variety of appliances and devices, when it comes to over-the-range microwaves, its customer ...

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly.

The company's ratings suffered following the 2024 derecho and Hurricane Beryl, which left parts of Houston without power for several days.

Satisfaction dipped in the second half of 2025, a warning sign that “the wind is not at banks’ back,” JD Power’s Jennifer ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

It’s not unusual for founders to fall in love with their product, leading them to put their original vision above everything else. While there is certainly something satisfying about the prospect of ...

Overall customer satisfaction with NV Energy among Southern Nevada residential customers fell from 93% in 2021 to 77% last year, according to research commissioned by the utility. Among small and ...

A new report being presented to TTC commissioners Wednesday paints a less-than-glowing picture of customer satisfaction on ...