The MTA will open “Customer Service Centers” at 15 subway stations next year in an effort to provide riders with “comprehensive customer support,” transit officials said Wednesday.

The nation’s largest statewide public transportation agency said Thursday it will deploy teams of customer-service representatives during peak travel periods, from 6 a.m. to 10 a.m. and 3 p.m ...

On Thursday Metro Transit announced it will begin to invest an estimated $4 million a year toward public safety and customer service amid growing calls to address what several have called a crisis ...

The L.A. Metro 2020 customer experience plan was introduced last month and lists 20 areas identified for improvement, which could service as a blueprint for NJ Transit and provide marching orders ...

As a resident of the Kansas City metropolitan area, I am always searching for hard-to-find public transit options. The emergence of the RideKC regional transit system in 2015 was a breath of fresh ...

ST. LOUIS — Metro Transit is launching a new way for passengers to get help and file complaints via text message and web chat. For customer service and help with trip planning, riders can text ...

Transit Windsor continues to develop and adjust a 2019 master plan looking at the future of public transportation in the region. As part of this master plan, Transit Windsor asked for community ...

A Group Station Manager is a single official responsible for all aspects of customer service and station environment for a range of stations, up to 25 each. 24/7 Live New York City New Jersey Long ...

As a resident of the Kansas City metropolitan area, I am always searching for hard-to-find public transit options. The emergence of the RideKC regional transit system in 2015 was a breath of fresh ...

Transit Windsor continues to develop and adjust a 2019 master plan looking at the future of public transportation in the region.As part of this master plan, Transit Windsor asked for community ...