This is in contrast to the average wait time of just two minutes and 45 seconds for Universal Credit claimants. The committee ...
Bill was introduced in Parliament last week and forms part of wider plans to save the Government a total of £8.6billion over ...
Figures from the Department for Work and Pensions (DWP) have revealed around £1 in every £15 spent on benefits last year was ...
The Department for Work and Pensions has warned millions of benefits claimants that "radical" changes are coming ...
The Department for Work and Pensions (DWP) has been accused of "unacceptably poor service" for people on Personal Independent ...
Benefit fraudsters are avoiding prosecution because there are too many of them to bring them all to justice. The Department ...
More than half of claims for the means-tested top-up benefit, which the Winter Fuel Payment is being limited to, are still ...
DWP is letting down disability benefit claimants and putting them at risk of greater hardship, a damning new report has found.
The Public Accounts Committee (PAC) has warned that the DWP's understanding of vulnerable customers' experience is not good ...
The report comes ahead of Labour plans to reform health and disability benefits in the UK as ministers say the number of ...
The Department of Work and Pensions waiting times for calls from disabled claimants are 10 times longer than for other groups ...
An estimated £9.5 billion was wasted on fraudulent or mistaken benefit claims last year, a shocking new report has revealed. That is the equivalent of around £254 per UK taxpayer.