Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

The capability of instantly switching to a collaborative application when required. For example, if an article on the Web contains links to the person who wrote it, clicking that link might open up an ...

As I watched the CiscoLive! keynote titled Exceptional Collaboration Experiences in the Age of the Connected User, a line from one of my favourite movies, The Princess Bride, kept going through my ...