Here is the uncomfortable truth about friendly fraud: we created it. Not consumers. Not fraudsters. Us. The payments industry ...

While retailers are braced to deal with criminal types of fraud, a different response is needed to combat friendly fraud: chargebacks that arise out of legitimate transactions. These costs are a ...

Machine learning (ML) is increasingly becoming central to fraud detection strategies. The report found that 54% of ML users ...

Since the chargeback system was first introduced through the Consumer Protection Act of 1968, consumers have found creative ways to dispute transactions. First came the rise of "friendly fraud"—also ...

A "friendly fraud" trick used against shopkeepers and restaurants is becoming an "epidemic", experts have warned. The con involves paying for goods or services, such as a meal in a restaurant, then ...