This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Amongst other things, this requires a bank’s management body to have a ...
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Building operational resilience: The importance of the people factor and role of branch managers
By Lewis FRIMPONGOperational resilience has become a central concept across industries, particularly in banking. According to the Basel Committee for Banking Supervision (BCBS), it is the ability of a ...
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