Microsoft is adding another new service to its Office 365 Business Premium plan called Outlook Customer Manager. Microsoft officials described the service as a tool for managing customer relationships ...

Microsoft is phasing out three of its products: Microsoft Invoicing, Outlook Customer Manager and its Skype Translator bot in the coming months. It sounds as if the first two are going away because of ...

Microsoft is beginning to release Outlook Customer Manager to Office 365 Business Premium subscribers worldwide. Customer Manager can also be used with Microsoft Flow, a services mashup tool, to ...

Microsoft today is rolling out a new tool for business owners using Office 365 and Outlook called Outlook Customer Manager, a lightweight CRM for companies that need to track their customer ...

In a previous post, we talked about the ways Microsoft Dynamics is reimagining business applications, by making the experience of using the applications more natural and more intuitive—by making the ...

REDMOND, Wash. — May 29, 2007 — Today Microsoft Corp. announced that TE Data, Egypt’s fastest growing data communications and Internet service provider, has selected Microsoft® Customer Care Framework ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...