Manuel Harris’s microwave oven stops working. Fortunately, it’s still under warranty. Unfortunately, Frigidaire won’t honor the warranty. What can he do? Question: I bought a two-year warranty ...

Some big brands and major high street chains are ignoring their customer obligations in law, a study I have been conducting has revealed. Over the past six weeks I have been carrying out my own ...

The term "microwave" is synonymous with convenience, delivering fast results with the touch of a button. But nothing's more frustrating than pressing start only to be greeted by silence. Before you ...

A small amount of food and drink sit in a cooler at the North Palm Beach home of Richard and Shelly Khan. Flash burn marks are visible on their refrigerator, stove and microwave they say were ...