Do it calmly and never lose your temper or be aggressive. Say thank you and that you appreciate their co-operation. They may never have been asked to do anything before.

Still, the photography probably was not the worst offence here – it was the intemperate reaction to officialdom. The golden rule: never, ever lose your temper with officials.

Brené Brown’s books help, but I would like to believe that I’m not alone and that even the people who never seem to lose it struggle with this too. —Hothead Hello, Hothead, ...

Why you should lose your temper at work Sometimes. And without throwing anything ...

Mental health What to Do When You Lose Your Temper and Really Regret it Feeling bad about your outburst might actually be a good thing.

A psychologist explains how to reconnect and move forward after you've lost your cool and snapped at someone.

DEAR DEIDRE: IF I can’t get my temper under control, I fear I’m going to lose my partner. I’m a man of 40 and have been with my girlfriend, who is 37, for two years. I’ve never hit her ...