According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

AI and automation are rapidly shifting our expectations for digital experiences, but the path for businesses to get there isn’t all that clear. When done right, AI and automation can be applied across ...

Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

AI enhances decision-making, streamlining operations, and optimizing franchise growth. Automation boosts efficiency, enabling employees to focus on higher-value tasks. Predictive analytics improves ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...

Most businesses get trapped optimizing incremental improvements when what they actually need is radical reimagining, or vice-versa. The companies that grow consistently and prepare successfully for ...

One of the worst feelings in the world as an employee is receiving instruction from management that doesn't seem to follow any type of rhyme or reason. Even worse, perhaps, is feeling like all the ...

“The definition of insanity is doing the same thing over and over again and expecting different results.” That well known saying applies well to workflow processes at ambulatory surgery centers, says ...