AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

Next Monday, Salesforce.com will, in the words of one industry analyst, “extend the value proposition of software as a service” when it introduces Visualforce at its Dreamforce Conference in San ...

Visualforce will provide a way for Salesforce.com ISVs, partners and customers to build graphical user interfaces for applications they assemble for the vendor's Force.com platform. Visualforce can be ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

Did you know the Salesforce interface hasn't changed since the Lightning UI was introduced in 2015? Sounds like it might be time for a refresh. But there's a lot to consider when you start looking at ...

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...