Samsung has revealed that it’ll offer QR- and NFC-enabled customer support at its repair centers. This feature will allow you to register your device at repair centers without filling out a ...
When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...
Go to https://rg2.samsungcareplus.com/us#/ Enter your device details and click next. Find the “Cancellation Request” link and click it. Confirm the cancellation ...
RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc. today announced it is bringing same-day, in-person authorized service to Galaxy phone owners nationwide. Starting on March 15, ...
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New customer call center opens in Mauldin
Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...
RIDGEFIELD PARK, N.J.--(BUSINESS WIRE)--Samsung Electronics America, Inc. has announced Rajiv Mehta as the Senior Vice President of its Customer Service Division. Since joining the company in 2011, ...
Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. It used to be that customers had one basic cell phone that they ...
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