The repair shops must sign this contract to get genuine repair parts from Samsung. These shops are required to provide Samsung with details such as the customer’s name, address, email, and phone ...

Before you visit an in-person repair shop or mail your device off, you can chat with a Samsung rep, who may be able to provide technical support or advice on repair next steps. The number for ...

Samsung Is Making Repair Shops Upload Your Personal Data Image: 404 Media Samsung works personally with independent repair shops that require access to official documentation, tools, and parts for ...

Samsung. That essentially means repair shops are required to destroy not only a non-genuine Samsung part inside a phone — but also the entire phone itself.

404 Media reports, citing a leaked contract, that Samsung has strict requirements for third-party repair shops getting official parts, and includes handing over a whole lot of customer data.

What are these specialized Galaxy repair shops? Back in 2018, Samsung first partnered with repair service uBreakiFix to provide one-day, in-person care of damaged and broken Galaxy devices.

It’s not just independent repair shops, by the way — Samsung might be adding you to a database every time you buy an official replacement part. iFixit CEO Kyle Wiens confirms his company ...

On the same day that iFixit announced it was dropping the partnership, 404 Media reported that Samsung requires independent repair shops to turn over customer data and "immediately disassemble ...

Fifty uBreakiFix locations will serve as designated repair shops for Samsung's foldable phones (and the rest of its Galaxy devices) by the end of 2023. Skip to content Gizmodo. Search .

Best Buy’s Geek Squad is shutting down its Samsung authorized service provider program, which let certain Best Buy stores repair your phone with genuine parts.