To equip them for success, it’s necessary to give those users the knowledge and skills to leverage ServiceNow more effectively.” RELATED: Follow these phases to navigate organizational change ...

ServiceNow, the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner ® Magic Quadrant™ for AI Applications in IT Service Management. In addition to ...

ServiceNow has added new agents to its library of pre-built AI agents, including a new security operations (SecOps) agent, a set of autonomous change management agents, ...

The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.