Let’s face facts. Enterprise-level management software deservedly earned a reputation of being difficult to deploy and challenging to maintain in the 1990s, and despite vendors’ best efforts, little ...

The software industry is in a critical state of metamorphosis. Much like a butterfly emerging from its cocoon, software is spreading new wings as a service. The trend began to take hold back in the ...

Is SOA essentially "Software as a Service" contained within the enterprise walls? The analogy makes a great elevator speech, especially if one is hard-pressed to describe the philosophy of SOA to ...

In this special guest feature, Deepinder Dhingra, Apprentice Leader at Mu Sigma, Inc., identifies a new paradigm in decision science: Service as Software. This concept is in response to the popular ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

As general manager in charge of e-Business Hosting Services for IBM’s mammoth Global Services group, IBM veteran Jim Corgel has had the perfect perch from which to see the building interest among ...

Though Citrix Systems is well-known in the channel, one of the Fort Lauderdale, Fla.-based software company&'s fastest-growing businesses is its lesser-known online division, which sells software-as-a ...

SAN FRANCISCO--The software industry can no longer expect "the entire world around (software) to change to make it work," venture capitalist and former Oracle President Ray Lane said Monday. Instead, ...

A few of us at InfoWorld latch onto the latest trend and run with it. Others retain their disbelief, even as enterprise IT spends big bucks on new and exciting technology. The hot trend of the moment, ...

“The inherently transitory, distributed, and dynamic nature of SaaS…makes it challenging to obtain patent claims for SaaS inventions that are directly infringed, requiring careful and strategic claim ...

Welcome back to Reputation Management! Here we reveal the underbelly of ordinary automotive retailers—places like car dealers and service shops—with fictional service tales inspired by real customer ...