I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Tech teams are working harder than ever in today's technology-driven world. As with teams across any department, extra support is critical when the scope of the work expands. To help, 12 Newsweek ...

JAMF puts AI inside Apple device management The company's new AI Assistant is designed to support tech support, helping IT admins find what they need and understand how and why devices they manage are ...