In its complaint, the FTC claimed that Uber would enroll customers without their consent and bill those who were using a free ...

Consumers were enrolled in the subscription service without their consent and had to navigate a “maze” of screens to cancel, ...

Uber launched Uber One in 2021 with the lure of free delivery on eligible Uber Eats orders, discounts, priority service, and ...

“In fact, the process is so challenging that it has spawned online tutorials attempting to explain how consumers can cancel Uber One.” One dissatisfied customer wrote: “There’s no button ...

The U.S. Federal Trade Commission filed a lawsuit against Uber on Monday ... them to navigate as many as 23 screens and still contact customer service. "Americans are tired of getting signed ...

The Federal Trade Commission sued ride-hailing giant Uber Monday, alleging “deceptive” billing and cancellation practices in its Uber One subscription service.