There are several expressions I have really come to hate over the years. Two of them – the concept of “zero defects” and the idea that “if it ain’t broke, don’t fix it” – are, fortunately, falling out ...

Eliminating electronic device failures, as automakers are demanding under the rubric of Zero Defects, requires a holistic effort that spans product lifecycles from design concept through delivery and ...

My aha! moment about the zero-defect concept happened in 2009. We were discussing with a customer how to document all data created during the production process in order to enable a traceability ...