One-click calling‍, End-to-end encryption‍, Call reporting, Switcing from chat to voice‍, elevating ongoing chats into calls when needed and affordable call rates, are some of the reasons why you must ...

USSD Codes: The Ultimate Convenience Tool for South Africans Unstructured Supplementary Service Data (USSD) allows users to access a variety of services through simple short codes, typically starting ...

Have you always wanted to open a business in Ghana? Be it a sole Proprietorship, partnership, and/or a company, this article delves into the primary requirements to do so.

With a WhatsApp chatbot, your business can deliver real-time, automated customer support 24 hours a day, 7 days a week—without missing a single message.

Financial institutions such as banks can leverage WhatsApp API to deliver smooth communication services. This includes customer support, marketing messaging, and leveraging cross-selling and upselling ...

Instant response, quality lead generation, automated workflows and better customer engagement are some of the reasons why AI-powered WhatsApp is a must-have for your business.

Messaging Channels — Africa 15 Real Usecases of a WhatsApp chatbot. A chatbot enhances business by collecting feedback, answering FAQs, sending updates, processing orders, providing recommendations, ...

The advantages of IP PBX systems over their traditional counterparts, include lower costs, enhanced flexibility, and a plethora of advanced features.

In Senegal, major telecom operators such as Orange Senegal, Tigo, and Expresso rely heavily on USSD to offer convenient and accessible services to their users.

Tanzania is rapidly becoming a focal point for global investors seeking growth in Africa. Transitioning from low-income to lower-middle-income status in July 2020, the nation now offers a dynamic ...

Business Tips & Tools — Africa 7 Reasons API's are benefiting Kenyan businesses API's at their core are necessary for companies that are gearing towards digital transformation. With the global market ...

In Tanzania, businesses are embracing AI powered call centers, not to replace human labor, but to enhance it and make it more efficient.