One of the biggest snow removal complaints cities receive is that the crews get the main roads in good shape while the side streets and neighborhoods

We know we need to make changes, and we’re making them now,” Lexington Mayor Linda Gorton said. The city is buying five more snow plows, other equipment and budgeting more funds for future snow removal.

During Thursday's city council meeting, Lexington announced major changes to its snow response plan following recent criticism.

LEXINGTON, Ky. (ABC36 NEWS NOW) — Officials in Lexington say they are moving forward with a new snow response plan to clear roads and neighborhood streets in response to last week’s snow and ice. Lexington Mayor Linda Gorton announced the changes Thursday, after the recent winter storm delayed street clearing and kept students home from school.

The declaration partially enacts the city's Emergency Operations Center, placing all public safety divisions on 24-hour schedules through Thursday, January 9.

This community is full of smart people, and some of them share their thoughts on how we can deal with snow and ice.

While the main roads in Lexington are clear after last week’s disruptive winter storm that brought snow and ice to the region, many of the city’s side streets remain slick.

On Wednesday, the Lexington Fire Department placed into service that city’s first Safe Haven Baby Box, at Fire Station #2, located at 1276 Eastland Dr., offering

Mayor Linda Gorton will be joined by government leaders to provide an update on the city’s response to Winter Storm Blair.

As a winter storm brings snow and ice to Kentucky, Lexington Mayor Linda Gorton has declared a snow emergency for the city. The mayor’s office says the declaration partially activates the Lexington Emergency Operations Center,

Some of the changes, like acquiring new plows and salt spreaders, have been approved by the Urban County Council, but won’t be seen until next season. Other changes are coming immediately, says City Chief Executive Officer Sally Hamilton.

On Wednesday, the Malone’s in Lansdowne’s parking lot was completely plowed, but you could find a cluster of plow trucks parked in the corner.