The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

AWS’ Ruba Borno is bullish that Amazon Q is now the world’s best generative AI-powered assistant as the new AI chatbot becomes ... it’ll help alleviate the concerns that they have there.

Amazon has invested in AI chatbot firm Anthropic and is developing ... Chatbots are a common tool for customer service, internet search, and other routine tasks for internet users.

Amazon‘s artificial intelligence tools killed Try Before You Buy. Amazon's Try Before You Buy program, which the company ...