Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Behind AI makers' claims to share 'open source' models Chinese AI shooting star DeepSeek has made headlines for its R1 chatbot's supposed low cost and high performance, but also its claim to be a ...

Google has quietly announced Gemini 2.0 Pro Experimental, a flagship model, in a changelog for the company's Gemini chatbot ...

Gemini 2.0 Flash update rolls out for everyone including free-tier users. The new Gemini Flash 2.0 model offers improved ...

AI-powered Google competitors are trying to figure out how to grab search revenue without losing users who are wary of ...

For people who hate making mundane phone calls, Google has an AI solution.

Google's own cybersecurity teams found evidence of nation-state hackers using Gemini to help with some aspects of ...

Leaders at Microsoft and Meta told investors that China’s DeepSeek doesn’t harm their businesses and that they will still ...

DeepSeek’s disruption signals that the U.S. needs more competition, not Big Tech dominance, to be the world's AI leader ...

DeepSeek, the controversial Chinese AI chatbot, is no longer available for download in Italy and Ireland. Both countries ...

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff ...