Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone number is your quickest route to speak to a live person at Expedia’s 24-hour ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

The center is part of a series of strategic investments designed to support the company’s current and growing client base ...

The innovative platform, designed to help elevate customer engagement and operational efficiency, reflects Unifonic’s ongoing ...

The Pearl family engines have Engine Health Monitoring Vibration Units (EHMVU). This technology is a novel engine data ...