Prudential Bank has urged its suppliers to embrace efficiency, ethical sourcing and mutual trust as part of a broader strategy to strengthen customer service delivery across its operations.

Cross Switch is pleased to announce the appointment of Nondumiso Siboto as Head of Operations, South Africa.

Amazon is squaring off against New York City legislators over a bill that could force the e-commerce giant to hire thousands ...

MoveSafe Relocation has expanded its customer service team and established documented response time commitments. Phone calls are now returned within two hours. Emails receive responses within one ...

The Ministry for Energy and Green Transition says it is intensifying efforts to improve operational efficiency and ...

The Global Banking & Finance Review Awards programme has officially opened nominations for Best Life Insurance Company for ...

The City of Ekurhuleni’s Environment and Waste teams are intensifying clean-up operations to tackle illegal dumping and ...

Voiso, a global provider of cloud contact center software, and WeCare Group have announced a collaboration focused on strengthening communication infrastructure for distributed customer operations.

Amazon has been using its drone delivery service since 2022, but residents of a town in metro Detroit are concerned about a ...

From its humble beginnings in Seattle to its largest logistics hub in Louisville, this is how UPS became one of America's ...

SOC 1 Type II validates controls over financial workflows as embedded delivery scales globally, building on SOC 2 Type ...

Frost & Sullivan is pleased to announce that global digital services leader TP (formerly Teleperformance) has received its 2026 India Company of the Year Recognition in the customer experience ...