From pressing zero to staying silent, Lifehacker outlines clever tactics anyone can use to bypass auto-menus and reach an ...

The North Carolina Division of Motor Vehicles has unveiled a five-year strategic plan to improve customer service. Officials with NCDMV say the agency has been up against some major challenges ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

We are introducing an important update to streamline and modernize how email templates are created and edited. As of May 23, 2025, we are deprecating the legacy email template rich text editor and ...

Instead of waiting on hold to speak to a live agent, Interactions engages the customer to understand their needs and at the same time immediately begins addressing their needs using a hybrid solution ...

Form is an one-shot entity; after it was filled by someone, it cannot be reused. It's stored along with filled fields for future reference. Usually people need to fill forms with the same fields over ...

(NNPA Newswire) – American Airlines continues to suffer a string of customer service problems, including severe charges of racial discrimination, sparking worldwide condemnation and a rethinking of ...

A WOLF, A BEAR, a spiderweb, fall leaves, and bats are among the charming templates, as well as a human and bison combination illustrating what is perhaps the most famous rule at Yellowstone National ...

If you clicked on a real estate agent’s name next to an online listing, don’t hold your breath waiting for a call. Nearly half of online property inquiries are simply ignored, according to new ...