Overall, AI has made shopping smarter, faster, and more personal. Whether it’s finding the perfect pair of shoes, discovering ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Online holiday shopping soared to a fresh record high in 2024, driven by an array of e-commerce discounts and adoption of ...

Discover five innovative strategies retailers use to leverage technology for boosting customer satisfaction and engagement. Enhance your retail experience today!

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

Some 68% of US consumers say they shop online at least once per month, up from 62% a year ago, according to a recent report from Walker Sands. The report was based on data from of a survey of more ...

Beyond saving on customer acquisition costs and increasing ... It’s really interesting to learn more about why online shopping carts are frequently abandoned and your recommendations can really ...

In 2025, there’s also no excuse for the disconnect between a retailer’s website and its physical stores. Customers want to ...