The retailer Macy's announced Thursday that it will close 66 "non-go-forward" stores, including three in western Washington.

Overall, AI has made shopping smarter, faster, and more personal. Whether it’s finding the perfect pair of shoes, discovering ...

If you have an online store, e-commerce tools are essential for managing stock, handling purchases, and satisfying customer ...

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

The moves are a “part of the Bold New Chapter strategy, which was announced in February 2024,” the company said.

Capgemini found that customer satisfaction with Gen AI technology has decreased year-over-year, dipping from 41% in 2023 to ...

From smarter search results to personalized recommendations, AI simplifies ecommerce shopping and reduces decision fatigue.

SAP also debuts solutions to address loyalty gap as new survey results show 80% of U.S. consumers feel undervalued by brands NEW YORK — SAP SE (NYSE: SAP) announced a slate of new solutions and ...

The global ecommerce landscape is thriving. Retail sales are contributing to this. They are set to reach $7.4 trillion by ...

The Green Bay Packers disclosed on Monday that their official online store was breached and customer information stolen ...

In recent years, independent retailers have played an increasingly large role in the expansion of the fashion industry.