After trying on necklaces, earrings and more pieces from an array of boutiques, we found the best online jewelry stores for ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Overall, AI has made shopping smarter, faster, and more personal. Whether it’s finding the perfect pair of shoes, discovering ...

Online retailers are able to look at past and current data to analyze customer behavior and suggest relevant products enhancing the shopping experience and driving customer satisfaction.

Online holiday shopping soared to a fresh record high in 2024, driven by an array of e-commerce discounts and adoption of ...

If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team. Luckily, that's what ...

Some 68% of US consumers say they shop online at least once per month, up from 62% a year ago, according to a recent report from Walker Sands. The report was based on data from of a survey of more ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.