A Public Accounts Committee report warned they wait on average 10 times longer for their calls to be answered.

The Department of Work and Pensions waiting times for calls from disabled claimants are 10 times longer than for other groups ...

Pensioners who have not DWP Winter Fuel Payment and who are eligible can contact the benefits department if they have not received their confirmation letter. The lump sum payment of either £200 or ...

The DWP has released a sample "PIP AR2" form on the government website, spanning six pages and featuring 16 questions ...

The Department for Work and Pensions is issuing letters to Personal Independence Payment claimants regarding new "light touch ...

In total, 18 arrests were carried out as part of Operation Crossbow – 10 of which were for immigration offences, including possession of counterfeit ID documents. The remaining eight were for a ...

One of the agencies involved with the PACE group is the Department for Work and Pensions (DWP). Heavily involved in the ...

If you are eligible for this year's Winter Fuel Payment, then you can contact the benefits department today if you have not ...

The Department for Work and Pensions has placed Universal Credit claimants under "review" with people who claim benefits on ...

Anyone who claimed a hardship payment between the years of 2014 and 2021 could be owed money back from the Department for ...

If people who are eligible have not got the payment by this date then they need to contact the payment centre, officials say ...