Automated Analytics, a leader in marketing intelligence solutions in the UK and Europe, today announced the U.S. launch of?Call360, its groundbreaking AI-driven call tracking and analytics platform.

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

CRM systems function as an information power center within an organization, allowing the recording of customer data, tracking of sales pipelines, automation of marketing activities, and ensuring ...