The logistics giant is shutting down ship centers as part of its plan to streamline operations. Here's how the overhaul is ...

FedEx will soon provide a single pricing structure for parcel pickups to coincide with restructuring of Express and Ground ...

The U.S. Postal Service is saving a great deal of money with UPS as its prime air cargo vendor instead of FedEx, according to ...

FedEx has returned to normal import-export operations in Israel following the reopening of the country’s airspace, the company said on Wednesday.

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

FedEx founder Fred Smith, a Marine Corps veteran who revolutionized package delivery, dies at 80 Fred Smith, the FedEx Corp. founder who revolutionized the express delivery industry, has died, the ...

FedEx customers will be able to drop off their packages at Pick’s lockers directly and have the option of self-collection at over 2,000 locations, including Pick Network.