The recent snowstorms highlighted continuing problems the City of Fairmont has with Republic Services, its contracted trash collector. "I don't fully say that snow related delays are unreasonable," ...

After weeks of trash piling up in cities like Fairmont, some residents have seen relief as trash pickup has started back up ...

The time has come to finally get what you want from a customer representative. We live in a world where lengthy wait times ...

National Customer Service Day is celebrated on Jan. 17. Publix is the largest employee-owned company in the U.S., with more ...