Have you ever expected a small item in the mail, only to receive an envelope with a hole in it and no item to be found? It happened to me when a childhood friend said they would send me a special pen, ...

Sending mail can be quite a task. Maybe you’re one of the millions of Americans voting by mail. According to the U.S. Census Bureau, 43% of voters cast their ballots this way in 2020. Or maybe you ...

As of Tuesday, thousands of people in Sangamon County had already used new drop boxes to return their completed ballots — but some of them incurred some unnecessary expense: postage. The drop boxes ...

Editor's Note: This story was updated Thursday, Oct. 12. To clarify for voters, there are no errors or issues with the mail-in ballot and the two envelopes themselves ...