Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

Uber faces rising safety issues, including attacks on riders and drivers.Users report poor car quality, reckless driving, and cleanliness problems.Fr ...

Uber transitioned into a structurally profitable tech leader, with strong cash flows and dominant positions in ride-sharing ...

A, with an ACSI score of 83 out of 100, just came in first place for customer satisfaction among quick-service restaurants.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

Uber Technologies, Inc. (NYSE: UBER) today announced a major expansion of its AI data services business, Uber AI Solutions, ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

A group of Uber drivers is gathering in Milwaukee on Thursday, June 26 to raise concerns about workplace conditions following recent state legislative action that defines the employee ...