ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Joint effort aims to accelerate digital transformation through integrated CRM and AI-powered CCaaS offerings for ServiceNow's ...

Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, unveiled the next milestone in its groundbreaking CRM designed to ...

This partnership is designed to bridge service delivery gaps by ... and customer interactions, the NICE-ServiceNow alliance appears poised to offer a competitive edge in the market.

GIDR for Field Service Available in ServiceNow CRM The GIDR Field Service offering includes preconfigured AI Voice agents seamlessly integrating and extending ServiceNow's own AI agents ...

Vodafone Business and ServiceNow announced an expansive five-year strategic collaboration to launch the next era of ...