News

ServiceNow debuts ServiceNow CRM, new AI tools
ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...
CIO2d
ServiceNow puts Salesforce in the crosshairs with expanded CRM tools
The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...
Nasdaq3d
NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
By bringing together NICE’s AI-driven customer service automation and ServiceNow’s robust AI platform, we’re enabling businesses to streamline their operations and deliver fully automated ...
Mena FN3d
GIDR.Ai Launches Service Agentic AI Voice Platform In Partnership With Servicenow
GIDR for Field Service Available in ServiceNow CRM The GIDR Field Service offering includes preconfigured AI Voice agents seamlessly integrating and extending ServiceNow's own AI agents ...
Yahoo Finance3d
NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
The partnership leverages NICE’s industry-leading AI-powered customer service automation platform with the ServiceNow AI Platform and Customer Service Management (CSM) solution to provide ...