The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.

J.D. Power researchers say overall, consumer satisfaction is up over last year. This is thanks to improvements in new-vehicle ...

The rise in citizen satisfaction with government services from 2023 to 2024 is part of the largest four-year gain — 9.9% — in ...

Customers are happier with the new car buying process, says the latest study from J.D. Power. The 2024 Sales Satisfaction ...

As student absenteeism reaches record highs in schools across the United States, new research finds that student absences are ...

Purple (882) and Sleep Number (882) each rank third in a tie. The U.S. Mattress Satisfaction Study, now in its ninth year, measures customer satisfaction with mattresses purchased in-store (retail) ...

Porsche maintained the top spot among premium brands with a satisfaction score of 851, followed by Infiniti (840) and Jaguar ...

High student absenteeism is linked to lower teacher job satisfaction according to a study published today in the Educational Researcher, a journal of the American Educational Research Association.

Customer satisfaction with the Chevy sales process remains high in 2024, though other brands are overtaking it, the J.D.

TROY, Mich.: 6 Nov. 2024 — For the first time, the J.D. Power 2024 U.S. Home Security Satisfaction Study, SM released today, is split into two segments: professionally and self-monitored systems.

As student absenteeism reaches record highs in schools across the United States, new research finds that student absences are linked to lower teacher job satisfaction, raising concerns that this may ...