The number of complaints received by healthcare organisations from patients and families is on an upward trajectory.1 For example, in 2023–2024, the NHS in England received 241 922 complaints,2 an ...

Correspondence to Professor Enrico Coiera, Centre for Health Informatics, Australian Institute of Health Innovation, University of New South Wales, Sydney, NSW 2055, Australia; e.coiera{at}unsw.edu.au ...

Introduction Monitoring hospital mortality rates is widely recommended. However, the number of preventable deaths remains uncertain with estimates in England ranging from 840 to 40 000 per year, these ...

Correspondence to Dr Chuenjid Kongkaew, Centre for Safety and Quality in Health, Faculty of Pharmaceutical Sciences, Department of Pharmacy Practice, Naresuan University, Muang 65000, Thailand; ...

Objective To examine 27 low-value procedures, as defined by international recommendations, in New South Wales public hospitals. Design Analysis of admitted patient data for financial years 2010–2011 ...

Correspondence to Aude Fourcade, Quality Department, Institut Gustave Roussy, 114, rue Edouard Vaillant, Villejuif cedex 94805, France; aude.fourcade{at}igr.fr Objective Implementation of a surgical ...

15 Centre for Health Services & Nursing Research, Catholic University Leuven, Leuven, Belgium 16 Center for Health Outcomes and Policy Research, University of Pennsylvania School of Nursing, ...

1 Director, Research and Development, Sydney Medical Simulation Centre, Royal North Shore Hospital, St Leonards, New South Wales, Australia 2 Senior Staff Specialist and Director, Sydney Medical ...

1 Division of General Internal Medicine, Brigham and Women's Hospital and Harvard Medical School, Boston, Massachusetts, USA 2 Department of Health Policy and Management, Harvard School of Public ...

Correspondence to Dr Joshua M Pevnick, Department of Medicine, Division of General Internal Medicine, Cedars-Sinai Health System, 8700 Beverly Blvd, Los Angeles, California 90048, USA; ...

Correspondence to Professor Rachel Ann Elliott, Manchester Centre for Health Economics, School of Health Sciences, University of Manchester, Manchester M13 9PL, UK; ...

Footnotes Funding Funding for this study was provided by the Dalhousie University Killam Foundation, the Dalhousie University College of Pharmacy Endowment Fund, the Nova Scotia Health Research ...