We have been told to not mix business and personal matters, but in times of crisis — ...

The 11 core values divide into three groups, each connected with a part of the body traditionally associated with emotion and decision-making: the heart, the head, and the gut.

This trend highlights just how crucial core values are in shaping an organization’s culture and steering its decision-making.

Its three core values: trust, care, and excellence. That purpose and those values apply to Verizon’s customers as well as its 110,000 employees, Hammock says. Take care, for example.

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The five core values developed this past year represent a range of qualities (academic, personal, and communal) and communicate both who we are as well as who we aspire to be. Excellence. We ...