Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and ...

Custom AI development delivers integrated customer service automation specifically designed for sports management platforms ...

Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...

Parents whose teenagers killed themselves after interactions with artificial intelligence chatbots testified to Congress on ...

AI is transforming customer service in India as firms deploy chatbots, voice bots, and virtual assistants to cut costs, boost ...

The chatbot-like tool called DeeperDive can converse with readers, summarize insights from its journalism, and suggest new ...

Many AI companies operate in a primarily digital space, but Walmart's sprawling physical presence forces it to develop its AI ...

KPMG's report titled "Smart Retail: Transforming and Creating Value Driven by Artificial Intelligence," published in 2025, ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Smart Retail: AI-Driven Transformation and Value Creation Report. The report consists of 49 pages. The "2025 Smart Retail: AI ...

AI is already transforming how we bank, including helping you manage your money and keep it safe. But there are potential ...

September 16, 2025 The Honorable Ted CruzChairCommittee on Commerce, Science, and TransportationUnited States Senate254 ...